So you know what the problem is and who is causing it yet you still seem to blindly support them and worse, you ask for others to do similarly. Sorry but my conscience will not let me be so stupid. I'll back them when the8ir reality check stops bouncing, and not a second sooner.
Thankful yes, but we shouldn't be. This is what normal and proper behavior is, and it should be expected instead of being exceptional.
When I did my apprenticeship for Trim Carpentry I heard only one compliment in those 2 years. I asked what he thought of my work and he said "It's OK." Temper that against my butt getting chewed off a dozen times for leaving something which I could have done better. To explain, he told me "People expect your work to be perfect and you'll never hear from them unless it ain't. So take the silence and the contractor's offer to do the next job as a sign that you're doing things right, but never stop trying to do better becayse you can do somnething better. You should be your own harshest judge."
Ain't too much to ask for some degree-holding turd-bucket to do likewise, especially when I, supposedly lacking education and expertise in the matter, can clearly see his flaws. I'm the taxpaying customer here and I'm speaking up